Back to All Events


Date: Oct 1, 2019

Location: TALLAHASSEE, FL, US, 32399

Apply now »

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 82781 

Agency: Florida Commission on Human Relations


Position Number: 72003691 

Salary:  $30,988.82-$34,087.70 

Posting Closing Date: 10/11/2019 

Florida Commission on Human Relations

Investigations Section

This position is pending Reclassification from a Personnel Technician III-SES to an Operations Analyst II-CS


In order to be considered for a position, applicant responses to the qualifying questions, software systems, actual work experience, years of employment and hours worked per week must be clearly defined within your work history, or the application may not be considered for the position.


Hiring Rate Range: $30,988.82-$34,087.70

Contact Person: Tiia Williams (850) 907-6830


About the Commission: 

The Florida Commission on Human Relations is the state agency charged with enforcing the state’s civil rights laws and serves as a resource on human relations for the people of Florida. It is against Florida law to discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status or familial status. The Commission investigates complaints of discrimination in the areas of areas of employment, housing, public accommodations and state employee whistle-blower retaliation.


The Commission is responsible for promoting fair treatment, equal opportunity and mutual respect among members of all economic, social, racial, religious and ethnic groups and works to eliminate discrimination against groups and their members.


The Commission is a great place to work!  We offer a stable environment with regular work schedules.  Learn and grow with us!  The State of Florida offers a generous benefits package including vacation and sick leave, retirement, health insurance (over 80% employer paid), life insurance (80% employer paid), 10 holidays per year, flexible work schedules, tuition waivers, qualification for student loan forgiveness, and so much more! We’re all about quality!  Are you ready to take the next step in your career?  Apply today!


What Will I be doing?


This is an independent professional position as an Operations Analyst II assiting the Chief of Investigation with administrative duties. The candidate selected for this position will:


  • Prepare correspondence, memorandums, and assists/performs clerical duties for FCHR Intake and Investigations units.


  • Input data into the Action Steps, Housing Enforcement Management System (HEMS) and Integrated Management System (IMS).


  • Assist with date stamping and sorting of mail. Ensures all mail is promptly distributed to the appropriate staff.


  • Provide clerical assistance and support with Special Projects assigned by the Chief of Investigations.


  • Answer telephone calls professionally and provide quality customer service. Promptly take information for telephone inquiries to be completed by other Intake or Investigative Staff.


  • Assist Chief of Investigations in the installation of new procedures and management techniques such as production planning control, work measurement and quality control.


  • Assist with the preparation and process of paperwork relating to personnel activities to include leave and attendance, selection and recruitment, employee relations, coordination of meetings and travel


  • Development of management reports and summaries for use in making management decisions and planning performance goals.


  • Assist in monitoring and assuring compliance with current Florida Commison on Human Relatiosn policies and standard operational procedures.


  • Provide improvement recommendations to Chief of Investigations which will promote efficiency of processes and procedures within Intake and Investigative unit.


  • Assist line supervisors in the installation of new procedures and management techniques such as production planning control, work measurement and quality control.


  • Other duties as assigned


Minimum Qualifications:

 Bachelor’s degree from an accredited college or university and two (2) year of professional or nonprofessional experience in administrative work, consumer complaint work, interviewing, business administration, customer service, public relations or investigations.


 Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.    An equivalent combination of education and experience which equals five (5) years can substitute for the above requirements.


This position requires a security background check and/or drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) in order to conduct the background check.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.


VETERANS’ PREFERENCE.   All documentation is due by the close of the vacancy announcement. 


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee